SAN Webinar: Practice Transformation in Partnership with Patient & Family Advisors










 
Upcoming Learning Event: Patient Partnerships


Transforming Clinical Practice in Partnership with Patient & Family Advisors

Co-hosted by IPFCC and VHQC PTN

 
Wednesday, September 28th
12:00-1:00 pm ET

REGISTER HERE

 In this webinar, the Institute for Patient- and Family-Centered Care (IPFCC) will highlight various topics around patient partnerships including starting a Patient and Family Advisory Council (PFAC), engaging clinical staff in improving patient-centered care, overcoming anticipated implementation barriers, and more!  Join us as we learn how these strategies are applied to practices enrolled in the VHQC Practice Transformation Network (PTN). Don't miss the opportunity to hear VHQC's experience, impact, and strategy for meaningful patient engagement!

Guest Speakers:
Amy Lenz is the Program Integration Manager for VHQC, the Practice Transformation Network serving Virginia, Maryland, Washington, DC and West Virginia and the Quality Innovation Network – Quality Improvement Organization for Maryland and Virginia.

Ms. Lenz ensures VHQC’s goals for task integration, peer-to-peer learning, patient and family engagement, and disparities reduction. She leads an internal patient engagement planning committee; coordinates VHQC’s Patient/Family Advisory Council and drives progress on internal quality measures for including the patient voice in all phases of quality improvement.
Juliette Schlucter has more than two decades of experience working with and leading health care professionals in patient- and family-centered care assessment, programming design and implementation. Since 1996, Juliette has served as Faculty to the IPFCC and is a member of the Institute of Medicine's advisory committees for patient engagement and shared decision making.

Juliette currently leads work at NYU Langone Medical Center as the Director of Child and Family Experience for the Sala Institute for Child and Family-Centered Care and recently served as the Managing Director of Service Excellence for Nemours Pediatric Health Care System. 
*This webinar is free-of-charge and is supported by Grant Number 1L1CMS-331478-01-00 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided in this webinar are solely the responsibility of the presenters and do not necessarily represent the official views of HHS or any of its agencies.
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