The Patients, Families & Consumers Center is dedicated to ensuring that patients, families, and caregivers are active partners in improving primary care delivery and achieving medical home transformation. The center actively promotes the importance of patient communication and education; including patients as members of the care team; and sharing models of care delivery that are high-quality, compassionate, and culturally sensitive. To achieve its goals, the Center engages in a number of activities:
As a Support and Alignment Network (SAN) in the Transforming Clinical Practices Initiative (TCPI), the PCPCC will provide support to patient and family partners, along with practices and Practice Transformation Networks across the U.S. to promote more meaningful patient partnerships in quality improvement and community collaboration with care teams. Our goal is to help participating clinicians partner with patients and families to achieve TCPI’s phases of transformation and associated milestones, resulting in improved care, better health, and reduced costs.